Category Archives: Community Manager

“Say No to No Comment: How to Answer Negative Blog Posts”

Someone wrote a scathing review of your company’s product on their blog–now what? Well, you can either ignore it or you can respond. In traditional PR, you’d be shirking your duties if you didn’t follow-up with the reporter. Same goes … Continue reading

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Filed under Community Manager, Community Relations, How To, It's A Conversation, Public Relations 2.0

“Yahoo’s Jerry Yang Doesn’t Understand Blogging”

This weekend, all eyes turned to the blogosphere to watch as the Microhoo deal fell through. Jerry Yang, CEO of Yahoo, also turned to blogging to plead his case. Sadly, the blog became a PR mechanism and one-sided message delivery … Continue reading

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Filed under Community Manager, It's A Conversation, Public Relations 2.0, Social Media

“Let’s Get Physical: 10 Lessons Abt Social Media I Learned at the Gym”

A little secret about me: I’ve been involved with sports since I was a kid. I can give a rocking sports massage or plan a kick-a workout. At one point in my life, I’d even studied to become a Physical … Continue reading

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Filed under Best Practices, Community Manager, Community Relations, How To, It's A Conversation, Just For Fun, Marketing, Social Media

“iPrez.TV: A Utopian Vision of Democracy?”

With presidential primary season picking up steam, we bloggers have started contemplating the effects of social media on the primaries. Some candidates are using ustream.tv to have live videochats with voters. Other candidates have put up flickr streams or delved … Continue reading

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Filed under Citizen Reporter, Community Manager, Community Relations, Democracy and Media, Future of Media, New Media, Social Media, Social Networking