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Posts Tagged ‘Community Manager’

“Say No to No Comment: How to Answer Negative Blog Posts”

Someone wrote a scathing review of your company’s product on their blog–now what? Well, you can either ignore it or you can respond. In traditional PR, you’d be shirking your duties if you didn’t follow-up with the reporter. Same goes with social media, except the world can see your response. Whether the post is positive [...]

“MacBook Error: Six Tips To Apple On Social Media Marketing”

It’s MacWorld fever in San Francisco. I think their new Macbook, the MacBook Air, is beautiful, but everytime I hear the new name, I hear MacBook “Error.” Today I want to address the biggest MacBook Error: the thinness of their conversation in the social media realm. Yes, I know they are on top of the [...]

“Hi Mom! I’m on TV: A Seesmic First Look”

Last Friday I was honored to receive an invite to participate in Seesmic’s Private Beta. For those of you who don’t know, Seesmic is the hottest invite in Silicon Valley. That’s due, in part to French Founder Loic Le Meur‘s charisma plus a lot of blogger outreach. It also doesn’t hurt that TechCrunch’s Michael Arrington [...]

“3sday’s 3Q’s in 3 Min: Mario Sundar, LinkedIn”

It’s Thursday afternoon, do you know where your Marketing Director is? Probably watching today’s “3Q’s in 3 Min.“ Every Thursday, socialTNT channels the spirit of citizen journalism by putting bloggers, reporters, PR pro’s or anyone with something to say about social media in front of the camera for a short, three minute interview. The videos [...]